Effective Date: 16/06/2025
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Ravishing Radish Caterers Ltd (“we,” “us,” or “our”). By using our website or booking our services, you agree to these Terms in full.
1. Website Use
- This website is provided for general information and to facilitate inquiries and bookings.
- You agree not to misuse the site in any way, including uploading malicious content, attempting unauthorized access, or disrupting its functionality.
- We may update or modify website content without prior notice.
2. Booking and Payment Terms
- Booking Confirmation: All catering services must be confirmed in writing. Submission of a form or inquiry does not constitute a booking.
- Deposits: A deposit (typically 50%) may be required to secure your event date. The balance is due as agreed before or on the event day.
- Changes & Additions: Any changes to guest count, menu, or venue must be communicated at least [X] days before the event.
- Cancellations:
- Cancellations made within 72 hours of the event may be subject to partial or full charges.
- Refunds (if applicable) will be processed within 7 business days.
- Payment Methods: We accept [insert accepted methods: bank transfer, M-Pesa, etc.].
3. Services
- We provide catering services based on the agreed menu, date, guest count, and venue.
- While we strive for consistency, slight variations in presentation or ingredients may occur due to seasonal availability.
- We are not liable for issues caused by inaccurate event information or access limitations at the venue.
4. Dietary Restrictions and Allergies
- Clients must inform us in advance of any dietary restrictions or allergies.
- While we take precautions, we cannot guarantee that meals will be free from trace allergens.
5. Liability
- We are not responsible for delays or non-performance due to circumstances beyond our control (e.g., extreme weather, power outages, strikes).
- Our liability is limited to the value of the catering services provided for the affected event.
6. Intellectual Property
- All website content, including text, images, and logos, is the property of Ravishing Radish Caterers Ltd or used with permission.
- You may not reuse or reproduce content without written consent.
7. Privacy
- We respect your privacy. See our Privacy Policy for full details on how your information is used and protected.
8. External Links
- Our website may contain links to third-party platforms (e.g., Uber Eats, social media).
- We are not responsible for the content, privacy, or reliability of external sites.
9. Modifications to These Terms
We may update these Terms occasionally. Continued use of our website or services indicates acceptance of any changes.
10. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: [email protected]
